We offer convenience-
When we invented iFLOOR.com
we set out to change the way people purchased flooring. A little extra bonus
for you the customer would be if we could actually change it for the better.
In that spirit we built a whole new way of shopping by using the Internet as
a resource for learning, product information and ordering. This Internet store
allows you to sit in the comfort of your own home or office and really check
out your options. This can be done without motoring around town to the 4 different
stores like the average flooring customer. While you run around looking at samples
and listening to sales people you are always wondering when will this end? When
will the process be over?
The fact is that part of decorating your home
or changing it in any way is very personal. There are literally thousands of
talented designers and flooring salespeople that can skillfully guide you through
the process. If you're lucky, you'll find one. On the other hand, if you have
been caught in the trap of the big box home center, you are more than likely
to find yourself without expert flooring advice. We provide you with all kinds
of advice online, from the real experts, the manufacturers.
Using the iFLOOR.com
web site, you have the capability to search, using keywords to help narrow your
shopping to the specific items that interest you. If you type in the search
term "oak", you will be instantly presented with every single product that has
an oak influence of some kind. The system logically breaks the results into
different flooring categories so that you can see all of the hardwood that is
made of oak. You can actually compare different oak colors and styles without
having to leave your chair. This feature works throughout the site and can be
used to narrow down your selections quickly.
Did you know that over 30% of our traffic comes
after regular store hours? We have a real advantage over brick and mortar stores,
in terms of availability. The web site is open 24 hours a day 7 days per week.
This ability to go online to make a purchase or track an order, is a great reason
why the Internet shopper can enjoy more free time. YOU decide when it's convenient
to shop.
Comparison-shopping online is also far easier
than calling around to different stores and certainly better than driving around
or waiting at your house for 3 different estimators. This consumer driven fact
of life, on the Internet helps keep prices down. The prices that we have listed
online at iFLOOR.com,
are typically about 25% below retail rates. In many cases our savings are 30%,
40% even 50% and more below standard retail prices. The unique combination that
iFLOOR.com
brings to the Internet is the secure trustworthy resource, without the higher
cost. We post all of our prices online, so that you can be sure of what you're
getting.
I am going to share a little secret with you.
Get close to your screen. You'll really want to hear this.
There are places online that may have a lower price than us! It doesn't happen
often and typically the savings are misleading - our price is usually lower
after you factor in the rebates. Regardless of how low we price our products
we find that someone will always try to sell it cheaper. You know they look
at the sales and figure they'll make it up in volume.
Well, if you sell at a loss, then multiply that loss times a big volume, eventually
you'll go out of business.
We focus only on internet sales, and I can say without reservation, that our
logistics and distribution systems are so sophisticated compared to the competition.
They are risking a lot by not understanding how to ship and fulfill orders on
a daily basis. One of the online competitors declared bankruptcy in 1999 - and
simply changed their name and began again. Because the Internet is a great resource,
everone needs to watch out for possible scams, con-artists and people who are
only out to make a quick buck. The bottom line on our price match policy is
YES we will match - but we are usually lower to begin with.
We have started with an aggressive strategy of low prices combined with top-notch
service and value added services. We don't just provide lip service about top-notch
customer relations. Our customers tell us the same thing. We have literally
hundreds of emails that thank us for a job well done and many even seem surprised
that their experience went so well. Our customers also give us plenty of good
advice on how to improve our site - which we often implement.
Our point here is simply that when you evaluate the bottom line cost of our
price compared to another flooring store, online or off, you'll find that we
are usually the lowest cost. If we are not the lowest cost it is only by a small
margin and the perception of a lower cost is usually shrouded by unknown shipping
and handling or some other unknown fee.
iFLOOR.com
surfs the Internet to make sure that we know what our competition is up to.
We have one staff member that shops the competition as their full time job.
We will always be committed to providing the best bang for your buck. I will
again say without hesitation, that we can and will execute your order in a very
professional manner. AND we'll be around for the long haul, in case you have
flooring questions in the future. Unlike some of the Internet giants, we actually
need to make a little money in order to survive.
As the world's largest internet flooring store,
we have the ability to offer you more flooring products and accessories than
anybody else - anywhere else. We have no limitations because of floor space.
If a manufacturer develops a product that meets our criteria, we can add it
without building a new building or hiring a larger staff to cover that department.
We have the benefit of this little gizmo called the web. Our size also gives
us the ability to negotiate the best prices, so that we can offer you the day
in day out savings that you are looking for. We also work with huge export orders
that means you will find the best prices at iFLOOR.com.
Any kind of retail sales store is focused on
it's whereabouts as the key component to it's success. We have two distinct
advantages. First we are located online and that means anyone in the world can
see our store, as long as they have web access. Second, we have several highly
recognized and memorable domain names like iFLOOR.com,
efloorcovering.com, buyfloors.com and many others. Not everyone will find us
by our main name, iFLOOR.com,
so we are trying to make it easier for you to track us down, just in case you
don't remember our name. (Now is the time to memorize iFLOOR.com
and burn it into your memory.)
You can reap the benefits of our FREE original
articles, which cover many subjects relating to every facet of floorcovering.
The now famous PERGO VS. THE WORLD article, has been viewed tens of thousands
of times. Happily, it turns out that it has helped thousands of shoppers make
a better decision about their upcoming purchase. We are not just saying that
-- our readers send us hundreds of emails expressing their thanks, for the extra
help that we have provided at no additional cost. We have new original writings
published each and every month just for you.
We were the first (and at the time I am writing
this - the only) flooring store to offer online videos regarding flooring. This
FREE information is available online all the time, and those videos have been
accessed countless times. We went to the expense of making these videos available
online, to help you know more in advance of your purchase. We also wanted you
to have access to the do-it-yourself videos during your project, so that you
could work through problems as they arose, without having to rely on someone
else.
We offer our toll free number to our clients
both during the time of ordering and after the sale. This is somewhat unique
in the Internet business. Not very many web sites want you to call them. Our
product is not very easy for non-flooring people to understand, so we give you
the chance to call us and ask us your questions.
We have literally the most brilliant staff and
excellent minds in the country working here. That gives you the chance to be
served by the best of the best. These people are experts in their field, and
unlike our colleagues in home centers, we specialize in flooring. Don't bother
asking us about installing a water heater or putting on a new roof - we don't
know the answer. But if it's flooring that's got you wondering, then you can
count on the iFLOOR.com
staff to take care of you.
You know, we actually provide online warranties
for every product we sell. That's right - it is not necessary to ask us for
warranties; you can read them right online. This is an empowering thing for
the end user. Most of the time, having salespeople explain what the warranty
covers is like getting horse racing advice. You're betting that he or she is
right and ultimately you will be the one that is financially responsible. Don't
risk not understanding what you are buying. Always read our online warranties
as well as the care and maintenance information so that you can have the proper
expectations.
You can rely on us to give you our honest opinion.
Even if we lose the sale we would rather be candid with you than mislead you.
There are tons more reasons to consider iFLOOR.com
for your next flooring purchase. I would encourage you to surf through our comprehensive
store and find out for yourself just which reason is your reason to buy through
us. We're glad you stopped by and appreciate the opportunity to serve you.
The are tons more reasons to consider iFLOOR.com
for your next flooring purchase. I would encourage you to surf through our comprehensive
store and find out for yourself what reason is the reason for you to buy through
us. We're glad you stopped by and appreciate the opportunity to serve you.
